This is clearly a state-of-the-art facility, but it stands out even more for being patient-conscious in design. From the moment you step in the door, the cozy waiting room, coffee station, and overall spaciousness makes this a comfortable experience. Victoria is ready to greet you with her effervescent personality, and Carol at the front desk is attentive and responsive. Dr. Joiner, himself, is pleasant and easy to talk to. He brings decades of experience to the conversation while remaining aware that he is new to your mouth and must understand its uniqueness. I have consulted with several orthodontists in Santa Cruz County. As an older adult, hopefully pursuing orthodontia for the last time, I do not want to mess around or accept less than the best. I believe I have found it.