Victoria is our New Patient Coordinator, and has the gift of immediately making our new guests feel at home. She is a pro at working with new patients, explaining the many aspects of treatment, setting up treatment appointments, and generally being the “best friend” of our new patients.
Victoria has a wacky sense of humor and is clearly a “people person.” She loves getting to know new people and we are certain that you will come to rely upon Victoria the way we do.
Victoria joined our office in 1997 as a talented and cheerful chairside assistant, but she’s really thrived in her position of New Patient Coordinator.
Victoria says she most enjoys the support from and high morale of our entire team. She is a good joke teller and loves to laugh in and out of the office. She lives in Watsonville with her husband and their children Keiran and Amelia. They enjoy traveling whenever they have a chance. You might see Victoria and the kids hiking/biking through Nisene Marks or playing at the beach; their favorite local activities.
The minute you walk through the door of our office, you will be greeted by Carol’s cheerful smile. Carol joined our practice as our lead Scheduling Coordinator in January of 2000 and brings over 20 years of experience in dentistry and excellent patient care to her position. Carol’s background in dentistry makes her a perfect fit! Having had braces in our office as an adult, Carol helps you understand the benefits of orthodontics at any age.
Carol and her husband, Randy, have two beautiful daughters, Amanda and Lisa. Carol became a grandmother in 2015 to their grandson, Henry, and again in 2020 to their second grandson, Walker. Their family enjoys spending time together in the outdoors and exploring in their motorhome. Carol enjoys going on walks with her pug dog family, Tily, Rocco and Vader. One day, Carol hopes to foster dogs and place them in their forever homes.
Tara joined our office in 2002 and has been in orthodontics since 1993. She is a bright and charming chairside assistant who is sure to win you over the moment you meet her. She brings valuable experience and training to our office.
At her home in Morgan Hill, Tara likes to spend time with husband and their beautiful daughters, Leeann and Gabby. Her favorite activities include taking walks, travel, cooking, and watching movies. She also loves to collect everything and anything purple, having her nails done, and being pampered in general.
In the “It’s a Small World” category, it just so happens Tara and Victoria (our terrific New Patient Coordinator) went to junior high together. We’re sure they were model students!
Esmeralda joined our office in 2002 and has been in orthodontics since 2000. As one of our chairside assistants, she does a fantastic job making our patients feel welcome and quite at ease. Because of her outgoing personality, great smile and a wry sense of humor she blends perfectly into her role of working with many different patients throughout the day.
Esmeralda enjoys spending time with her husband, Tyrone, their beautiful children Mary and Emilio. Her hobbies include time in Hawaii, beach activities with her kids, movies, and being a mom.
A warm and caring chairside assistant, Sally makes you comfortable the moment you sit down. She originally worked at Dr. Joiner’s practice in the mid-1990s and came back in 2004. Her smile and exuberant laugh make her an easy favorite among patients.
Sally lives in Aptos and enjoys being a mom to her two kids, Austin and Paige. Sally really enjoys spending time with her 2 grandsons and family! You can often find Sally on the golf course and enjoying the beach.
Monica joined our team in July of 2000. She works in our lab and clinic as a Laboratory and Sterilization Technician and as the chairside assistants’ assistant. Because of her thorough and careful attitude she is a great asset to our office.
Monica and her husband, Jose, have two awesome kids, Lesley and Raymond. Together, they love horse shows, walks on the beach, and the many celebrations that come with a big family. We are proud to have Monica’s warm and charming personality on our outstanding team.
Rosa is our chairside assistant and overall team player when it comes to moving into new job positions. Like Sally, Rosa was on our team a few years ago (started in 1996), moved away, then came back and rejoined us in 2009!
Rosa enjoys spending time with her husband, step-son and many nieces and nephews. Together, they have fun, camping, going to the beach and movies. Rosa has a great work ethic, a fun sense of humor and a beautiful smile!
Rosie joined our team in June of 2019 as our youthful technology expert! We are thankful for her calm, amazing ability to work our 3-D printer, while diagnosing and fixing any issues that come her way. Before working in the lab, Rosie worked at the office in the summers making snow cones for patients.
Rosie enjoys time with family and friends, going to the beach, and annual family camping trips. She is also currently a Cabrillo student (Go Seahawks!) working towards a degree in psychology.
Angela joined our office in May 2020 as our Scheduling Coordinator, and has a real ability to make our patients feel loved. This is her first experience working in orthodontics, although she had braces as a teenager. As a former 5th grade teacher, Angela comes with many years of experience interacting with children and parents. She enjoys greeting patients and parents and working with all to ensure they feel welcome at our office. You’ll find her to be one of the most calm, cool and collected people you come across!
Angela and her husband Jeff have three incredible children, Samantha, Gianna and Anthony. As a family they enjoy camping and hiking, and just hanging out together playing games and doing activities.
Ined joined our team in May 2020 as a chairside assistant and records technician. Ined brings with her 20 years of experience and a knack to get the job done with a smile. She is full of curiosity, loves to get acquainted with our guests and make them feel right at home from the moment she meets them.
Bella is our fantastic COVID-19 compliance officer and makes sure we’re keeping our protocol for safety above all standards. She has become an amazing asset as she picks up tasks quickly and honed in on being a team player immediately. Bella is also a recent graduate from having braces in our office! Her smile and easy going personality brighten any room she enters.
Kerry is our chairside assistant and started working in orthodontics in 1970. She now works part time as our SureSmile expert – getting patients prepared for their custom SureSmile wires which help our patients finish treatment with greater precision in less time.
Kerry loves spending time with her local granddaughters, her two yellow labs and volunteering in her daughter’s 2nd grade classroom.
Karen joined our office in 2005 as our fabulous Financial Coordinator. Our patients are very impressed with Karen’s ability to communicate and help them understand financial options and considerations. We knew she would be a perfect fit for our office!
She has a great sense of humor and you’ll hear her infectious laughter throughout the office. Prior to joining our team, Karen was already familiar with Dr. Joiner’s orthodontic talent – her two children were previous patients!
Karen and her husband, Jim live happily in Aptos. She enjoys spending time with her family and friends and especially enjoys playing with her granddaughters, Mary and Lucy. She loves to travel, walks on the beach and also loves to garden and sew.